Can't Open XPress File

Hello! If you came by this post by way of a search engine then you are probably looking for some way to get your XPress file open. It's either giving you an error, it's too old (or too new) for your version or just generally won't open.

Well, if you've tried everything you can think of but still aren't getting anywhere, send me an email. I can try and get it open for you. I can't promise success, but I will give it a shot. The only thing I ask from you is your patience. I work for a living just like you and when I'm not working I have other things I'm sometimes doing, so please be patient. I generally have what I think is a good turnaround time, but if you need a guaranteed fast turn around you're probably better off contacting Markzware. Keep in mind, they will probably charge you for it.

But if you can afford to wait, send me an email with your document. If your document is 25mb or more, let me know in your email and we can work something out. EDIT 9.20.2011: At this time I cannot run QuarkXPress 9.x, nor do I have a Markztools XTension for version 9.x. This means that if you have a corrupt 9.x file, unfortunately, I cannot help you. My apologies.

Click on View My Complete Profile, then click on my email under Contact. If you found me by way of the Quark Forums and are reading this because you clicked on the link in my signature you can either do the above or just contact me via the information in my Quark Forums signature.

Lastly and most important!
I do NOT charge for my help! Please…do not hesitate to contact me if you really need help, but are afraid I will ask you for money. I won't. My help is free. And it is unconditional. I won't ask you for something in exchange. So, if you need help, no worries.

I do however, accept donations. So, if you are inclined to do so, you can buy me a cup of coffee or send me something if you like. But please don't feel obligated to do so. I do this because I love QuarkXPress and want to give back.

I also do it because I know how it feels to be up against a deadline and to be dead in the water with no idea how to move forward. I hate that feeling and if I can help others get out of that desperate spot then it makes me happy.